Returns & Refund Policy

At Lumé & co, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be:

• Unused and in their original condition
• Returned with original packaging where applicable
• Free from damage, wear, or misuse

Please contact our customer support team before returning any item. Returns sent without prior approval may not be accepted.

Once your return has been received and inspected, we will notify you about the status of your refund. Approved refunds will be processed back to your original payment method.

Some items may not be eligible for return or refund depending on their condition or nature.